A hard freeze can split pipes in crawl spaces and exterior walls, so if water is spraying in a
home, shut off the main and call us.
What should I do first when a pipe bursts?
Shut off the main water valve. It’s usually where the water line comes through the basement wall or floor, near the meter, or in a crawl space or utility closet. Then turn off the water heater, open a faucet on the lowest floor to drain the lines, and call us. If water is near outlets or the electrical panel, stay clear.
Do you come out after hours for a burst pipe?
Our phones are answered 24/7 at
(765) 664-4328. A burst pipe is one of the calls we move to the front of the line, because every minute it runs makes the cleanup worse. Have the main water shut off before we get there if you can.
Why do pipes burst in Indiana winters?
Water expands when it freezes, and the pressure builds up between the ice and a closed faucet until the pipe splits. It’s usually a line on an outside wall, in a crawl space, garage or attic, or near a drafty sill plate. Older Marion homes with plumbing in unheated porches and additions see it most.
Will my homeowners insurance cover a burst pipe?
Most policies cover sudden water damage from a burst pipe, but not a slow leak or damage from a house left without heat. Take photos before cleanup, save the broken section of pipe, and keep our invoice. Your agent will want all three. We can write up what we found for the claim.
How do you find where the pipe burst inside a wall?
Usually the water tells us. We look at where it’s showing up, check which lines run through that wall and listen for running water with the fixtures off. Then we open the smallest spot we can to get to the break, replace the damaged section and test it before closing anything up.