Justin did a great job taking pictures and video to show and explain the problems he saw in my heater. I always appreciate the care Summers shows when their technicians come to our home. They are always courteous and respectful. I highly recommend the Safety & Comfort Agreement - a great bargain with 3 inspections each year!
Jason arrived on time. He introduced himself as he walked up to my door. While doing the serving for the A/C, he was personable and professional. He answered my questions honestly which was a surprise. Most people these days avoid telling you the "real" truth, but he was always truthful. His work was good and thorough with our home system and informed me that we should have our duct system cleaned soon. He explained each item on his I-Pad that had been checked explaining the significance for his decision for that point in the inspection.
This note has nothing to do with the servicing! I just want this noted in this review. My service appointment was supposed to be for the furnace and heat pump... not the A/C!! Why would I request service on my A/C in the middle of September. The cooling system is not needed at this time of year, the heating
system should have been checked.
So I had Summers heating and cooling come out for second opinion on an old furnace the technician (Cole Wilson ) checked it out and said was old and some things to watch out for . But said seem to be doing good . This young man was very polite, very respectful and most of all I feel like he was very honest . I did have him also quote me a new furnace and AC unit due to my own concerns with my old furnace. He look for best bang for my buck .
Always on time. Great to have the same tech return to my home. Very professional. Great value to protect major investments in my furnace and AC in the warmer months and the tankless water heater. I am made aware of any concerns or problems and provided the opportunity to decide what action to take without the tech trying to make a sale on a product. Appreciate the honesty and up-front approach. My yearly Service Contract is well worth the investment.
Chris was extremely knowledgeable, friendly and professional. He even took a moment to interact with my little dog while I was preparing my payment! I’ve used Summers for a number of years, and I have always been pleased with their work.
We Proudly Accept All Major Credit Cards
We want to make it easy to do business with Summers so we will give you several options for payment of your services. You decide what fits your budget best!