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Summers Plumbing Heating & Cooling Earned my respect by your positive actions Yesterday I had my hot water heater and my furnace replaced by Summers Columbus Plumbing, Heating, & Cooling. John installed the water heater. Dalton installed my furnace. All of these guys were a pleasure to be around. These installers were completely professional and wonderful to work with. Please give my thanks and compliments to the guys who worked so hard for me. Even though the furnace installers ran into some difficulty, they remained pleasant and helpful while putting in long hours. Also give my thanks to your management and office team. You've all earned my respect by your positive actions. Rose D. Columbus, IN Read More Less
Yesterday I had my hot water heater and my furnace replaced by Summers Columbus Plumbing, Heating, & Cooling. John installed the water heater. Dalton installed my furnace. All of these guys were a pleasure to be around. These installers were completely professional and wonderful to work with. Please give my thanks and compliments to the guys who worked so hard for me. Even though the furnace installers ran into some difficulty, they remained pleasant and helpful while putting in long hours. Also give my thanks to your management and office team. You've all earned my respect by your positive actions.
Rose D.
Columbus, IN
Summers Plumbing Heating & Cooling I will definitely be a returning customer and have recommended them to many. I had been using Summers yearly maintenance for several years and was very happy with the thoroughness of the work and friendliness of the technicians. I knew that I needed a new HVAC system and was shopping around. While waiting at the deli counter at the market, I met Rick Jenkins, the GM of Summers Columbus and Franklin. I inquired about the HVAC systems Summers offered and explained what had happened on our last service call. He listened to everything I had to say, and said he would call the next day to discuss the last service call. To my surprise, he did. He also put me in touch with Jeremy See, who came to my house and did a thorough analysis of the work I needed to resolve the high humidity issues I had, even though my air conditioner was running. Jeremy listened to my concerns, provided detailed explanations of why I had issues in lay-man terms that anyone could understand, and worked with me to get the best system I could, without breaking the bank. Within a few days, I had a new zoned system, new duct work in the attic and crawlspace, and cool dry air. Everyone arrived on time, kept the house and yard free of debris, cleaned up before they left and were very friendly courteous and not fazed by my dogs' incessant barking. They worked through the day Friday until almost 9pm to ensure that I had heat that night, as it had turned cold outside. They returned Saturday morning to finish up the duct changes. My summertime electric bills for July and August usually ran around $250. This year, both bills were roughly $170 and the house maintained 68 degrees with 50% humidity easily, even with a high humidity, 85 degree outside temperature. The best part is that they answer your calls and questions, even after the installation is complete. I couldn't be happier with my new system, nor with the service/workmanship/customer support from everyone at Summers. I will definitely be a returning customer and have recommended them to many. Laura W. Columbus, IN Read More Less
I had been using Summers yearly maintenance for several years and was very happy with the thoroughness of the work and friendliness of the technicians. I knew that I needed a new HVAC system and was shopping around. While waiting at the deli counter at the market, I met Rick Jenkins, the GM of Summers Columbus and Franklin. I inquired about the HVAC systems Summers offered and explained what had happened on our last service call. He listened to everything I had to say, and said he would call the next day to discuss the last service call. To my surprise, he did. He also put me in touch with Jeremy See, who came to my house and did a thorough analysis of the work I needed to resolve the high humidity issues I had, even though my air conditioner was running. Jeremy listened to my concerns, provided detailed explanations of why I had issues in lay-man terms that anyone could understand, and worked with me to get the best system I could, without breaking the bank. Within a few days, I had a new zoned system, new duct work in the attic and crawlspace, and cool dry air. Everyone arrived on time, kept the house and yard free of debris, cleaned up before they left and were very friendly courteous and not fazed by my dogs' incessant barking. They worked through the day Friday until almost 9pm to ensure that I had heat that night, as it had turned cold outside. They returned Saturday morning to finish up the duct changes. My summertime electric bills for July and August usually ran around $250. This year, both bills were roughly $170 and the house maintained 68 degrees with 50% humidity easily, even with a high humidity, 85 degree outside temperature. The best part is that they answer your calls and questions, even after the installation is complete. I couldn't be happier with my new system, nor with the service/workmanship/customer support from everyone at Summers. I will definitely be a returning customer and have recommended them to many.
Laura W.
Summers Plumbing Heating & Cooling Chris Robinson was fantastic. Chris Robinson was fantastic. He did a great job. Very thorough and was in and out with no problems. I'd request to have him back again. Richard B. Columbus, IN Read More Less
Chris Robinson was fantastic. He did a great job. Very thorough and was in and out with no problems. I'd request to have him back again.
Richard B.
Summers Plumbing Heating & Cooling Because of these two guys you have a customer for life. Kirk Hutchinson and Brenton Perrin have both been wonderful. Kirk suggested the humidifier which we really needed with a log home. Brenton went above and beyond as I got locked out of my house and he let me sit and stay warm in his truck while he helped me call a locksmith to get back inside. Because of these two guys you have a customer for life. John P. Columbus, IN Read More Less
Kirk Hutchinson and Brenton Perrin have both been wonderful. Kirk suggested the humidifier which we really needed with a log home. Brenton went above and beyond as I got locked out of my house and he let me sit and stay warm in his truck while he helped me call a locksmith to get back inside. Because of these two guys you have a customer for life.
John P.
Summers Plumbing Heating & Cooling Extremely fast customer service. Extremely fast customer service. Russ was great and got us back up and running. Ardus S. Columbus, IN Read More Less
Extremely fast customer service. Russ was great and got us back up and running.
Ardus S.
Summers Plumbing Heating & Cooling Best service hands down. Robert is wonderful and deserves an award for customer service. I am very impressed with Summers as a whole because of Robert. He is very polite, thorough, provided info, answered all my questions, and he goes above and beyond the call of duty. Best service hands down. Pat N. Columbus, IN Read More Less
Robert is wonderful and deserves an award for customer service. I am very impressed with Summers as a whole because of Robert. He is very polite, thorough, provided info, answered all my questions, and he goes above and beyond the call of duty. Best service hands down.
Pat N.
Summers Plumbing Heating & Cooling Polite, courteous, and friendly. Both Doug and Chris are wonderful techs. Polite, courteous, and friendly. I'm very happy with the service. Connie S. Columbus, IN Read More Less
Both Doug and Chris are wonderful techs. Polite, courteous, and friendly. I'm very happy with the service.
Connie S.
Summers Plumbing Heating & Cooling Outstanding Employees and Service You guys have been awesome! You stand behind your products and service. I can't thank you enough for your courtesy, friendliness, helpfulness and all around professionalism. I will definitely recommend Summers to ANYONE needing plumbing, heating or cooling services. Thanks again! Heather R. Columbus, IN Read More Less
You guys have been awesome! You stand behind your products and service. I can't thank you enough for your courtesy, friendliness, helpfulness and all around professionalism. I will definitely recommend Summers to ANYONE needing plumbing, heating or cooling services. Thanks again!
Heather R.
Summers Plumbing Heating & Cooling Casey was awesome! We had the on call from Franklin, Casey, and he was amazing. Very professional and thorough with his work. They took their time to diagnose it and was just very informative. Will definitely be using in the future! Grayson Columbus, IN Read More Less
We had the on call from Franklin, Casey, and he was amazing. Very professional and thorough with his work. They took their time to diagnose it and was just very informative. Will definitely be using in the future!
Grayson
Summers Plumbing Heating & Cooling So very impressed Of course my air conditioning unit went out at the worst time ever, during the heat wave. Chris did everything he could to get it back up and running, but the unit was 27 years old and just didn’t have anything left to give. The following morning, Aaron and Marcos came bright and early, working non stop to install a new unit for me. I have never ever been so impressed with a company of any type before like I was Summers. I’d like to especially thank Aaron for his politeness, professionalism, compassion and knowledge. He made sure that I knew everything they did, how and why they did it and that I had all of my questions answered before leaving. GREAT JOB !!!!!!!!!! Bev H Columbus, IN Read More Less
Of course my air conditioning unit went out at the worst time ever, during the heat wave. Chris did everything he could to get it back up and running, but the unit was 27 years old and just didn’t have anything left to give. The following morning, Aaron and Marcos came bright and early, working non stop to install a new unit for me. I have never ever been so impressed with a company of any type before like I was Summers. I’d like to especially thank Aaron for his politeness, professionalism, compassion and knowledge. He made sure that I knew everything they did, how and why they did it and that I had all of my questions answered before leaving. GREAT JOB !!!!!!!!!!
Bev H
